Privacy Policy

Dynamic Diagnostic and Repair Services ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect the information you share with us through this website, our chat widget, and phone or text communications.

Information we collect

When you contact us through the chat widget, a form, phone, or text message, we may collect your name, phone number, email address, and any details you provide about your vehicle or service request. We use this information solely to respond to your inquiry, schedule service, and communicate with you about your vehicle.

Text messaging and consent

By providing your phone number, you consent to receive text messages from Dynamic Diagnostic and Repair Services regarding your inquiry, appointments, service updates, and related customer care. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. Consent to receive text messages is not a condition of any purchase.

No sharing of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and messaging platforms, is permitted only to carry out the services you requested. All other categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

How we use your information

We use the information you provide only to operate our business and serve you: responding to inquiries, providing quotes, scheduling and performing services, sending appointment and service updates, and requesting feedback. We do not sell your personal information.

Data retention and security

We retain your information only as long as needed to provide our services and meet legal requirements, and we take reasonable measures to protect it against unauthorized access.

Your choices

You may opt out of text messages by replying STOP, and you may contact us at (412) 903-3424 to request that we update or delete your information.

Contact

Questions about this policy can be directed to Dynamic Diagnostic and Repair Services at (412) 903-3424.